Shira Privacy Policy

1. Introduction

Welcome to Shira Roadmaps ("Shira," "we," "us," or "our"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and store your data when you visit our website or use our services. By using Shira Roadmaps, you acknowledge the terms outlined in this Privacy Policy.

2. Definitions

• Visitors: Individuals who browse our website.
• Users: Individuals who use Shira Roadmaps as part of an organization.
• Admins: Individuals who set up and manage Shira Roadmaps for their organization.

3. Information We Collect and Why

We collect the minimum necessary information from Visitors, Users, and Admins to provide and improve our service. Below is a breakdown of the types of data collected and the reasons for collecting them:

• Visitors: We collect cookies and tracking data to analyze site usage, improve content, and enhance user experience. If you submit a contact form, we collect your name, email, and company details to respond to your inquiries.
• Users: When you are added to Shira Roadmaps by an Admin, we collect your name, email, and potentially team-related metadata to personalize your experience and improve service functionality.
• Admins: Admins provide company details, such as workspace name and logo, to configure Shira Roadmaps. They also submit billing details for paid plans.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve Shira Roadmaps.
• Respond to inquiries and provide customer support.
• Send important updates and notices.
• Personalize and enhance your experience.
• Analyze usage patterns to improve our services.
• Enforce our terms and policies.
• Protect against fraud, security threats, or illegal activities.
• Comply with applicable laws and regulations.

5. Data Storage and Retention

We store all data on secure AWS servers. We retain data only as long as necessary to fulfill service requirements or comply with legal obligations. When a user account is deleted, data is removed after a six-month retention period unless legally required to be kept longer.

6. Data Sharing

We do not sell personal data. However, we may share data in the following cases:

• With your consent or as directed by you.
• To comply with legal requirements or respond to government requests.
• To protect Shira Roadmaps, its users, or others from fraud or security threats.
• With trusted third-party providers who assist in service delivery.

7. Our Partners

We work with trusted partners to enhance our services. Below is a list of key partners and their purposes:

8. Cookies

We use cookies and similar technologies to personalize your experience, remember preferences, and analyze usage. You can manage your cookie settings through your browser.

9. Children’s Privacy

Shira Roadmaps is not intended for users under the age of 16. We do not knowingly collect data from children under this age. If we become aware of such data collection, we will delete it promptly.

10. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) regarding data privacy. We use Standard Contractual Clauses (SCCs) approved by the European Commission for data transfers outside the European Economic Area (EEA).

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, and significant changes will be communicated to users.

12. Your Rights

You have several rights regarding your personal data, including:

• The right to access, update, or delete your data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent where applicable.

To exercise your rights, contact us at privacy@shiraroadmap.com.

13. Complaints

If you believe we are processing your data unlawfully, you have the right to lodge a complaint with a supervisory authority.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Ditto Digital LLC
hello@shiraroadmap.com